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Lagardère Travel Retail

About Us

Australia Office
Level 9, 241 O'Riordan Street
Mascot NSW 2020

New Zealand Office
5 Tom Pearce Drive
Auckland Airport 2014

If you have any questions about your application or any general enquires please email us at:

Lagardère Travel Retail: A leader in Travel Retail

Our company in the Pacific is part of the global Lagardère Travel Retail group. This group is one of the world's largest travel retailers, operating stores in Travel Essentials, Duty Free & Luxury, and Foodservice, across airports, railways stations, and major commuter hubs. Representing the group within the Pacific region (Australia, New Zealand & New Caledonia), our stores offer a complete range of products and services to satisfy each and every traveller all throughout their journey.


At Lagardère Travel Retail, we are committed to exceeding the expectations of the travellers we serve, every day. Our team is passionate about developing and executing innovative solutions, tailored to optimise our landlords' assets and partners' brands.

Pacific Spirit

The Pacific Spirit is the essence of who we are, and what it means to work here. It encapsulates the pride in one's company, a common sense of purpose, pleasure & positive challenge in the work of the organisation, security in the work environment, and the feeling of reciprocal support between members and the management of the organization.

Spirit can be captured in three words:

Connect - The way we relate to all our stakeholders
Courage - The way we shape our future and deal with the present
Clarity - The way we make things happen

For more information about our global company values, please visit the Lagardère Travel Retail website:


We believe in providing our staff with a happy & harmonious work environment. Our aim is to provide a work environment that helps our employees become their best professionally, so that they can achieve their goals and reach their full potential.

Here are just a few of the things that we provide to support our employees:

A great team of people to work with

We are very selective about the people that we hire as we are fiercely protective of the team culture that we have developed. Our people are very important to us, as without them we would not be successful, nor would we be able to achieve our goals and objectives.

A family-friendly and flexible workplace

We believe that happy staff are productive staff, and happiness starts in the home. Therefore, as an organisation, we do our best to accommodate the responsibilities that our employees have outside of work.

Promotional Opportunities

One of the best things about being a national company with a large network of stores throughout the country is that we are able to provide our staff with promotional opportunities and interstate transfers. So, when you work here, you truly are able to go places.

Ongoing training & development

Training and development is a key focus across all areas of our organisation. We are dedicated to helping our people develop their skills through workplace and industry training programs, as well as formal academic qualifications. We support these initiatives with our internal learning and development teams, and actively look to promote from within as much as possible, providing our team with opportunities to grow.

Staff Discounts

We have a variety of staff discounts available in our stores and cafés in the Pacific region. Whether you are travelling for work or travelling for leisure, you will have the opportunity to purchase a variety of products from our stores at a discounted price.

Travel Essentials

News, Books, Convenience & Speciality

Working within this division gives you access to an unrivalled portfolio of brands that reflect our remarkable retail heritage. You will engage with a range of Travel Essential products available from our RELAY & NewsLink stores, or our array of gifts, souvenirs and apparel that can be found in our Voyage, Australian Made & Purely Merino stores.

We also have strong partnership with some of the bigger brands such as Smiggle & Mr Simple, and we are always innovating and developing new concept stores such Tech2Go and The Travel Store.

For more information on all our Travel Essential concepts, please visit our website:

Duty Free & Luxury

What could be more fun than working with premium & luxury brands in the hustle and bustle of dynamic Airport environment? You'll be working with a full range of categories and products from Liquor, Perfume, Cosmetics, Tobacco, Confectionary and Fine Food... And you'll also have the opportunity to meet people from all walks of life!

Innovation is big in our company, so we've created and partnered with a range of speciality stores that enables us to bring premium international brands to the domestic market. New concept stores such as Amuse Beauty Studio and Eye Love (as well as partnerships with Victoria's Secret Beauty & Accessories, Desigual and Bath & Body Works) can be found in terminals across Australia & New Zealand.

For more information on all our Duty Free & Luxury concepts, please visit our website:


Are you a lover of food who enjoys serving and selling high quality food products, or making an amazing cup of coffee that will brighten someone's day? If the answer is yes, we also have a variety of stores and cafés across Australia and New Zealand that that will appreciate your passion and enthusiasm in working with all things food.

In Australia and New Zealand, we have developed concept cafés and food stores such as Trib's, Traders, and Icons. In addition to these stores, we also operate partnerships with brands such as Eagle Boys and Aromas, and a joint venture with Sumo Salad/Green Label. Food is an exciting division for us, and we're looking forwarding to expanding and bringing in even more exciting concepts to the Pacific region.

For more information on all our Food Service concepts, please visit our website:


Our people are central to our success and all employees in our team are valued. We have a commitment to providing our employees with ongoing support, optimal working conditions, training, and direction. The effort and dedication that you show within your work will leave you with a sense of job satisfaction, with the support of a team focused on being the best at what we do.

Throughout your journey with us, we will provide you with all the necessary tools to help achieve your professional ambitions.

To continue being a leader in travel retail we focus on finding motivated and talented individuals that display our global values of Excellence, Innovation, Agility, Ethics, Enthusiasm, and Team Spirit.

See below for an overview of the positions located in the Support Office:


  • Executive Assistant to the CEO
  • Office Administrator

Business Planning & Supply Chain

  • Chief Business Officer
  • Business Process Control
  • Inventory/Cost Audit
  • Inventory Planning & Merchandise Allocators
  • Data Management Support
  • Operations & Field Support
  • Loss Prevention


  • Communications Manager
  • Corporate Communications
  • Graphic Design

Commercial (Travel Essential, Duty Free & Food Service)

  • Executive General Manager
  • Marketing
  • Head of Buying
  • Senior Buyers, Buyers & Assistant Buyers
  • Category Managers, Assistant Category Managers
  • Concept Manager, Product Manager, Assistant Product Manager
  • Operations Manager & Store Operations


  • Development Director
  • Business Development & Leasing
  • Store Planning & Design


  • Chief Finance Officer
  • Financial Planning & Analysis
  • Accountants
  • Assistant Accountant
  • Accounts Payable
  • Accounts Receivable

Human Resources

  • People & Capability Director
  • Learning & Development
  • OHS & Injury Management
  • HR Generalist
  • Recruitment
  • Payroll

Information Technology

  • IT Director
  • Database Administrator
  • Junior Developers
  • Business Analysts/Project Managers
  • Helpdesk Support

For more information on our pacific or global executive management team, please visit our website:


Current Vacancies


New Zealand